Interoperable Social Care Technology
Our network is built for connection. Findhelp integrates with multiple customer systems, creating a stronger safety net through tech integrations. Our strategic partnerships with other technology developers, social care providers, and healthcare groups make our network even stronger. Join us in our effort to build an interoperable social care sector.
“Sustainability of the social care sector depends on interoperability. We must make it easy for providers to use new tools that connect with their existing systems of record, and we must be conscious of reducing the burden on organizations and helpers.”
– Jaffer Traish, COO
Social Care Technology Integrations
Integration partnerships allow our customers to easily make connections between the people they support and programs providing social care. Our secure integrations include referral tools, outcome and care metrics, and seamless workflows across systems.
Findhelp has worked extensively with Epic Care Management to advance what’s possible in the social care sector. Our technology supports three types of integration with Epic’s tools, and we continue to develop new collaborations. Findhelp offers native and launch integrations, including the ability to embed community resource directories in MyChart to help people self-navigate for resources.
Providers using Cerner’s care management solutions can launch findhelp within their Cerner workflow. Using findhelp’s integration technology, navigators have the ability to connect patients and clients with programs and services, while simultaneously accessing patient records and referrals.
Findhelp’s integration with Innovaccer allows care managers using InNote and InCare to search for community resources and make referrals on behalf of clients and patients. Referrals are tracked in member charts and updates appear when clients and patients receive services or resources from community organizations.
Our integration with athenahealth allows navigators to launch into their findhelp platform directly from a patient chart within the athenahealth EMR. The provider can easily navigate on behalf of that patient to find social resources, complete a social needs assessment, and track referral statuses and updates, all within findhelp.
naviHealth’s care transition solution, nH Discharge, supports complete care coordination for the whole person. Findhelp’s integration with nH Discharge, Community, is an embedded workflow tool that enhances nH Discharge’s existing support for hospitals and health systems by reducing process variation to accomplish discharges more effectively. The Community integration eliminates manual workflows by coordinating care and community referrals within one platform, increases patient throughput by identifying community resources essential for safe discharges, reduces readmissions, and improves patient outcomes.
eClinicalWorks’ enhanced Population Health solutions help practices understand disease patterns, better assess risk, and improve patients’ engagement and compliance. Through findhelp’s integration with eClinicalWorks, providers can launch their findhelp platform directly from a patient chart, making it easy for navigators to connect patients with services while providing direct access to patients’ assessments and referrals.
Supporting Organizations with Tools & Integrations
Findhelp is committed to strengthening the social care system on multiple levels, including and especially among nonprofits and community-based organizations that deliver direct services to people seeking help. Not only do we offer community organizations a free suite of tools to assist with referrals, tracking, and workflows, but findhelp builds CRM integrations to meet organizations where they are, rather than asking them to change the way they work and the tools they use.
Strategic Partnerships to Strengthen Our Impact
Findhelp partners with a variety of organizations and agencies — including United Way / 2-1-1. We take pride in our collaborations with technology companies, foundations, and social care leaders. It’s part of our commitment to understanding complex issues and challenges in social care so we can bring powerful solutions to the table. At findhelp, we endeavor to learn from other providers, share education and research, and bring people together so more people can find help with dignity and ease.
Want to connect?
Get in touch with our partnerships team.