Enhance value and reduce costs with SDoH closed-loop referrals

Health is affected by socioeconomic factors people experience in their daily lives. Know more about your members to address their needs and reduce avoidable healthcare utilization with Findhelp’s SDoH closed-loop referral platform. Through partnerships with CBOs in Findhelp’s nationwide network, assistance for your members is only a few clicks away. 

Our customers work with their provider networks to screen patients for health-related social needs (HRSNs) and refer them to CBOs. With over 160 hospital systems and health centers using Findhelp to screen and refer your members, you’ll have the data you need to exceed quality benchmarks. Since Findhelp is HIPAA compliant and HITRUST certified, you can be assured that we prioritize privacy, confidentiality, and consent.

Support your NCQA Health Equity or Healthy Equity+ accreditations

Meet and report on SDoH screening measures in HEDIS

Increase member satisfaction and STAR ratings

SDoH screening, referral, and outcomes data collected in Findhelp creates a longitudinal health and social care record when combined with healthcare claims. These powerful insights help address HRSNs of individual members, while aggregated data improves risk analyses and community-level awareness. Referral responses from your CBO network allow you to track performance and identify best practices in whole-person care. 

We integrate directly into your care management platform so that your teams can connect people to services without significant workflow changes. Teams supporting specific populations – such as pregnant and postpartum women, people in foster care, and people with complex care needs – can easily make tailored referrals and close the loop with CBO partners. 

Enhance care management

Navigate members efficiently

Track closed-loop referral outcomes

Order and deliver goods and services

It can be challenging to meet managed Medicaid and Medicare Advantage SDoH contracting requirements and differentiate your offerings. With Findhelp, improve the delivery and tracking of your supplemental benefits or in lieu of services and supports, ensuring that members get what they need, when they need it. Findhelp stands ready to support Section 1115 Medicaid waiver participation with eligibility verification, claims, and invoicing capabilities. 

Use Findhelp to manage non-clinical benefits that address social needs to help grow your membership and lower costs. Our existing vendor partnerships, available through our Marketplace, enable easy order and delivery of social care goods and services. Even specialty health plans that manage oral health, behavioral health, vision, and others, can incorporate social care referrals to reduce risk and improve outcomes.