Enhance value and reduce costs with SDoH closed-loop referrals
Gain member insights and address health-related social needs
Health is affected by socioeconomic factors people experience in their daily lives. Know more about your members to address their needs and reduce avoidable healthcare utilization with Findhelp’s SDoH closed-loop referral platform. Through partnerships with CBOs in Findhelp’s nationwide network, assistance for your members is only a few clicks away.
Make a difference in your health equity programs
Our customers work with their provider networks to screen patients for health-related social needs (HRSNs) and refer them to CBOs. With over 160 hospital systems and health centers using Findhelp to screen and refer your members, you’ll have the data you need to exceed quality benchmarks. Since Findhelp is HIPAA compliant and HITRUST certified, you can be assured that we prioritize privacy, confidentiality, and consent.
Support your NCQA Health Equity or Healthy Equity+ accreditations
Meet and report on SDoH screening measures in HEDIS
Increase member satisfaction and STAR ratings
Gain a whole–person understanding of your members
SDoH screening, referral, and outcomes data collected in Findhelp creates a longitudinal health and social care record when combined with healthcare claims. These powerful insights help address HRSNs of individual members, while aggregated data improves risk analyses and community-level awareness. Referral responses from your CBO network allow you to track performance and identify best practices in whole-person care.
Empower your care management team
We integrate directly into your care management platform so that your teams can connect people to services without significant workflow changes. Teams supporting specific populations – such as pregnant and postpartum women, people in foster care, and people with complex care needs – can easily make tailored referrals and close the loop with CBO partners.
Enhance care management
Navigate members efficiently
Track closed-loop referral outcomes
Order and deliver goods and services
Take a deeper dive into our solutions for payers
Flexible integrations tailored to your needs
Screen, refer, and review social care outcomes without ever leaving your care management system, and receive social care claims seamlessly. We strategically partner with a growing number of technology vendors like Salesforce, Availity, CareCompass, and others to create more efficient workflows. You can also explore a custom integration with us, working directly with your homegrown systems.
Government-Sponsored Payers
It can be challenging to meet managed Medicaid and Medicare Advantage SDoH contracting requirements and differentiate your offerings. With Findhelp, improve the delivery and tracking of your supplemental benefits or in lieu of services and supports, ensuring that members get what they need, when they need it. Findhelp stands ready to support Section 1115 Medicaid waiver participation with eligibility verification, claims, and invoicing capabilities.
Commercial and Specialty Payers
Use Findhelp to manage non-clinical benefits that address social needs to help grow your membership and lower costs. Our existing vendor partnerships, available through our Marketplace, enable easy order and delivery of social care goods and services. Even specialty health plans that manage oral health, behavioral health, vision, and others, can incorporate social care referrals to reduce risk and improve outcomes.
Trusted by payer customers across the nation
A better way to care for communities
Interested in learning more about how our customers are engaging in cross-sector collaboration to improve public health? Schedule a demo with one of our expert team members!
“I hope in the future that social care will finally be implemented into the full healthcare picture. Findhelp will play an instrumental role in that rollout, along with the key partners across the country who were pioneer users of this amazing tool.”