Social Care Referral Management
At Findhelp, we’ve built a comprehensive social care referral management platform that make it easy for you to connect people to resources, follow them on their journey, and track your impact. Our configurable software enables customers across industries to connect people to social care programs and services that can help them, driving better health outcomes.
Our assessment and closed-loop referral functionality empower customers throughout the continuum of social care. With robust analytics for informed decision-making and seamless integration into existing systems and workflows, we’re more than just a platform – we’re your strategic partner.
Discover What Makes Us the Leading Social Care Platform
In this quick product tour we’ll show you how our customers are building healthier communities, right from their desks and phones.
Explore success stories, how-to guides, support articles, and more.
We Work With Customers Across Industries
Social care needs affect everyone at one time or another. Students may need help getting to school, patients may need help paying medical bills, and families may need help securing housing and food. Our configurable platform is intuitive, user-friendly, and ready to meet the needs of your industry and the individuals you serve.
Payers
Findhelp works with more than 100 payer and health plan customers, varying in size, specialty, geography, and lines of business (commercial, Medicare, Medicaid, dental, and more). From small regional specialty plans serving a few counties to national commercial plans, we help case managers connect their members to local services and track social care outcomes.
Learn more about how we work with:
Findhelp works with Medicaid payers to reduce costs through preventative and social care measures, fulfill value-added benefits, meet federal reporting requirements, and support 1115 waiver programs.
Accountable Care Organizations
Get started today to reduce costs and improve health outcomes
Healthcare
Findhelp supports the quadruple aims of hospitals through our nationwide network, supportive workflows, self-navigation capabilities, assessment and referral tools, electronic health record (EHR) integrations, and more. Hospital systems often use findhelp to support post-discharge planning and value-based arrangements.
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Federally Qualified Health Centers
While health centers traditionally offer wraparound services, their patients’ needs often extend beyond the four walls of the clinic and they likely rely on local community organizations and nonprofit programs for social care services and support. Health centers partner with findhelp to track search, referral, responses, and outcomes data to further their impact on the overall health and wellness of their communities and patients.
Independent Physician Associations
Do you have the tools to provide your patients with the social care services they need? Get started with findhelp today!
Government
Findhelp’s data and analytic tools help municipalities and government entities identify gaps in services and provide actionable insights to inform public policy. We partner with counties, state departments of health, and more to connect their constituents to care.
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Cities and towns are looking for ways to connect their communities with local social services, help staff with care coordination workflows, database integrations, grant reporting, and the overall improvement of lives.
State Departments of Children and Families are facing increased responsibility and scrutiny. Findhelp offers solutions to assist in connecting families to community services during primary, secondary, and tertiary interventions, with capabilities to track referrals sent, services provided, and outcomes gained. In addition, we provide highly customizable approaches to intake assessment, data analysis, and reporting to help states comply with complex federal requirements.
Dept. of Workforce Development/Labor
State Dept. of Social Services
Everyone wants justice-involved individuals to have the support they need to be successful and productive citizens when they return to their communities. Working with court and corrections systems, findhelp connects justice-involved people and their families to the support they need to re-enter to day-to-day life and avoid recidivism.
Many city and county governments are being tasked with helping their constituents meet basic needs. Does your team have what they need to assist your community? Join findhelp to expand your local social care network.
Education
Schools want to help students achieve their academic goals and dreams, but social factors beyond the institutions’ control can have detrimental impacts on student success and graduation rates. Findhelp supports students at educational institutions around the country, from K-12 to community college systems to private universities and prestigious schools of medicine, by connecting students, staff, and families with resources that help them stay on track.
Learn more about how we work with:
Community & Technical Colleges
Community colleges primarily serve students from low-income backgrounds who are often facing more complex social care challenges than their peers at four-year colleges and universities. Findhelp’s platform helps navigators assess students’ needs and connect them to resources, particularly around food insecurity, childcare, and lack of transportation.
Students without adequate nutrition or a stable home have a greater likelihood of poor performance, being held back a grade, and not graduating on time. Families of special needs students struggle to navigate support resources, especially if they are under financial strain. We help your students, families, and staff easily connect with free and reduced-cost programs and provide tools to help you make data-driven decisions to meet your students’ needs.
Quickly connect your students and staff with free and reduced-cost programs like rental assistance, childcare, and nutrition support. Partner with findhelp to make data-driven decisions to meet your students’ needs so they can focus on their education!
Communities
Organizations like United Way, libraries, disaster relief organizations, and medical associations often serve as pillars of support for their communities whether local, regional, or national. Findhelp partners nationwide with community organizations like these to build local trusted networks.
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Findhelp’s nationwide network lists thousands of organizations that serve their local communities. Community-based organizations can manage their program listings, close referral loops, give access to team members, analyze program demand, set up eligibility screeners, schedule appointments, and more — all in one place, for free.
Libraries exist to serve their local communities, each of which have unique needs, populations, and available resources. People count on their local libraries for more than just books and computer access; many library patrons are facing complex life challenges, including housing and food insecurity, transportation obstacles, substance abuse, and more. Library staff use findhelp to address questions related to social care needs that are beyond the scope of library resources and to promote self-navigation for patrons.
Finding the right programs and services for those in need can be a daunting task. Findhelp and 211 call centers (operated by United Way and other agencies) partner to bridge this gap by connecting individuals and families with essential resources. Our work together is tailored to the needs of each community and the specific workflows of the organization.
Every organization’s needs are different; we partner closely with each of our customers to design and implement a solution for their goals. Join us to expand the social care network in your community!
Large Employers
Employers are recognizing the importance of addressing social drivers of health (SDoH) to enhance workforce health and performance. While many people receive health insurance and well-being benefits from their employers, health disparities persist, causing absenteeism and high healthcare costs.
Findhelp offers a comprehensive platform that helps you cover your employees’ basic needs and gather data-driven insights for decision-making.
Get started today to reduce costs, boost productivity, and attract top talent!
Partner With Us
We work with partners across industries to deliver goods and services, develop technical integrations, conduct research, and bring more voices to the table to create social care solutions.
Ordering Goods and Services
Our Marketplace program enables customers to purchase and deliver social care goods and services directly to people seeking help. Through our Marketplace partners, care coordinators and navigators can order rides, food, GED materials, medically-tailored meals, and more.
Basic 450 Single State/mo |
All free features plus:
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Pro 2,000 Single State/mo |
Basic features plus:
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Enterprise 4,167 Single State/mo |
Pro features plus:
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Enterprise + 6,250 Single State/mo |
Enterprise features plus:
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*Implementation fees vary based on scope.
*If your company has a presence in multiple states, please reach out to us for a more accurate pricing estimate.
Connect With Our Team
Schedule a free demo to learn how findhelp integrates with your system of record to connect your community to social care.
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