Achieving Social Care ROI: How Findhelp Powers Your Investment
The evidence is undeniable: strategic investment in social care is among the most effective ways to reduce healthcare costs, improve patient outcomes, and truly deliver on the promise of value-based care.
But how do you move from acknowledging the importance of social determinants of health (SDoH) to effectively operationalizing and scaling these efforts? And crucially, how do you ensure your programs can demonstrate a clear return on that investment?
We’re thrilled to launch our new issue brief, The ROI of Social Care Closed-Loop Referral Technology. This paper dives into the compelling evidence that showcases not just the need for social care interventions, but their tangible financial and clinical impact when effectively implemented.
Read on to learn what the data says, and how you can take advantage of existing technology.
The data: Why social care matters
The data speaks for itself. Our issue brief highlights key findings, including:
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Significant cost savings
Studies show that successfully connecting individuals to social services through well-run programs can lead to substantial reductions in healthcare costs. For instance, one study saw a 10% reduction in healthcare costs, equating to $2,443 per person per year, for Medicaid and Medicare Advantage members connected to services.
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Demonstrable health improvements
Addressing social needs positively impacts health outcomes, leading to better management of chronic conditions and improved treatment adherence.
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Targeted interventions, impressive returns
- Housing and case management interventions for homeless adults with chronic medical illnesses resulted in an average annual cost saving of $6,307 per person.
- Food-insecurity programs can show an ROI of 85%, and housing-insecurity programs an ROI of 50%, indicating that the benefits of these social care efforts often outweigh the costs.
- A San Mateo, California pilot targeting housing support needs saw an estimated ROI of $1.57 in savings for every $1 invested in the program.
The Findhelp difference: Power your social care ROI with closed-loop referrals
Understanding the potential ROI of social care programs is one thing; enabling those programs to fully achieve it is another.
While the direct health and financial benefits stem from effective social care interventions and the dedicated people running them, the right technology infrastructure is paramount to realizing that full potential.
Our issue brief explores how closed-loop referral technology, like Findhelp, is an essential backbone. Our platform powers your social care initiatives with unmatched efficiency and ease, ensuring your programs can deliver their maximum impact and demonstrable returns.
Findhelp customers, for example, consistently see referral completion rates up to three times industry norms, laying a strong foundation for their programs’ impact.
Findhelp is critical for:
- Seamlessly connecting people to services: Ensuring individuals are efficiently and effectively linked to the community resources they need by your care teams.
- Enabling cross-sector collaboration: Breaking down silos between healthcare providers, health plans, and community-based organizations through real-time referrals and bidirectional communication, making partnership work.
- Driving efficiencies: Supporting navigators and care coordinators by streamlining workflows, especially when integrated with EHRs and other systems of record, reducing administrative burden and burnout so they can focus on people.
- Standardizing data for actionable insights: Collecting robust social care data to track outcomes from your interventions, identify service gaps, and inform strategic decision-making – a cornerstone for measuring and proving ROI.
Investing in Findhelp is investing in your SDoH ROI strategy
Choosing the right technology partner means selecting a system that will effectively power your social care programs, allowing them to operate with maximum efficiency and deliver their intended ROI. It’s not about the tool claiming the dollars, but about the tool enabling your skilled teams and vital programs to achieve those results. We’re proud that the Findhelp platform embodies these principles:
- Integration: With more than 70 integrations, and growing, we are leading the way, enabling search and referral without leaving your preferred system.
- Interoperability: With the most current data standards and cutting edge technology, we set the bar for a longitudinal social care record.
- Privacy: We treat individual social care data with dignity. Always protected. Never sold.
Don’t get left behind: The cost of inaction is too high
Failing to invest in robust social care infrastructure isn’t just a missed opportunity; it incurs significant costs through increased avoidable healthcare use and a heavier chronic disease burden. Closed-loop referral technology is no longer a “nice-to-have” – it’s foundational for enabling your social care programs to reduce total cost of care, deliver value, and meet emerging regulatory expectations.
Ready to realize the full potential of your social care investments with a trusted partner?
Dive into the evidence and learn how to build a powerful business case for social care within your organization: read our new issue brief, The ROI of Social Care Closed-Loop Referral Technology, today!
By working together and leveraging smart technology to power essential social care programs, we can create healthier communities and a more sustainable healthcare system for all.
