Findhelp Acquires Kiip
We’re proud to announce Findhelp’s acquisition of Kiip, a pioneering New York-based startup known for its innovative approach to reducing administrative burdens for at-risk populations and service providers.
Founded in 2021, Kiip has helped a range of community-based organizations (CBOs) improve how they deliver services to populations in need. They use a human-centered approach that gives individuals free storage for their most vital documents, plus transparency into their applications for services and benefits.
Findhelp’s acquisition of Kiip will further enable our existing technology by integrating their two-sided platform. Kiip was built specifically for CBOs to simplify and streamline their workflows and interactions with those seeking services. Like Findhelp, they also provide a free set of tools for those seeking help.
“At Findhelp, our goal has always been to simplify the complicated process of getting help. We have built the nation’s largest and most active network of programs, serving leading health systems, state, local governments, and community-based organizations throughout the country. The Kiip team understands how important a good user experience is in the social sector, and have built innovative technology that complements Findhelp’s mission and product suite. I’ve really enjoyed getting to know Noah and the team and I know they’ll be a valuable part of our future.”
Erine Gray, Founder and CEO of Findhelp
Together, we’ll provide a powerful end-to-end approach to social care solutions. Findhelp’s acquisition of Kiip marks a significant step forward in helping individuals seamlessly access critical benefits.
Findhelp’s Acquisition of Kiip: Reducing Administrative Burden for Social Service Providers
A critical pain point throughout the social care ecosystem is the friction people face in discovering and applying for benefits and services. It’s a struggle to find and retain the personal documents needed to apply for and maintain those benefits and services. This leads to increased application failure rates, churn, and work for CBOs and their staff.
Findhelp’s acquisition of Kiip eliminates these pain points for CBOs and provides strategic alignment that leverages technology to improve lives.
“Joining forces with Findhelp represents an exciting opportunity to scale our combined impact. By integrating Kiip’s technology with Findhelp’s platform, we can transform how organizations deliver social care services, streamline their processes, and improve their success rates in getting people the help they need, while significantly improving how individuals access and engage with essential social care services.”
Noah Harlan, Founder and CEO of Kiip
The acquisition will strengthen our position as a leader in social care software. By combining Kiip’s expertise in the experience of individuals seeking help with Findhelp’s robust platform and extensive network of programs, we’re building a better social safety net.
Findhelp’s History of Support for CBOs
Organizations like United Way, libraries, disaster relief organizations, medical associations, and many other nonprofits serve as the foundation of support for their communities. We make it easy for local, regional, and national organizations to connect people to services and follow up quickly.
- Use our tools to streamline care management and client intake while increasing your impact.
- Ensure that your clients are receiving the help they need, from both within and outside of your organization’s programming.
- Evaluate the needs in your community to expand or adapt your strategic programming.
- Submit claims and get paid for services provided.
Findhelp has been such a valuable tool for our organization. We’ve used it to directly support residents in need of food and other social services and connect organizations and community leaders looking to serve new clients. The pandemic really underscored the need for a more coordinated and connected social service network – the tools and resources available from Findhelp have been essential to helping our community navigate the complex web of government and non-profit resources. By connecting our community through this referral network, we’re facilitating more effective and scalable approaches to social services and community care.
Julia Groenfeldt, Program Manager, Prince George’s County Food Equity Council in Maryland
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