Findhelp & Foothold: Partnering to Support New York State’s Medicaid 1115 Waiver

We’re proud to announce a new partnership with Foothold Technology, the leading provider of Human Services Electronic Health Record (EHR) and Care Coordination software, to support New York’s Medicaid 1115 waiver program.

Together, we’ll bridge the gap between mental and behavioral health care and social care, making it easier for providers in New York and beyond to support whole person care.

Press release link

Integrating to Support Innovation

This new integration will support enhanced care coordination to seamlessly integrate Findhelp’s extensive referral capabilities into Foothold Care Management (FCM), offering an end-to-end solution to manage and coordinate care within a single interface, significantly reducing administrative burdens and improving care delivery.

Building on the trusted FCM platform, this integration will simplify the learning curve for staff, fostering quicker adoption and utilization of Findhelp’s resources and enhancing staff’s capability to serve their members effectively.

Through bi-directional integration, this partnership will ensure up-to-date, accurate member information and referral data within FCM, supporting a holistic approach to member care and streamlined billing processes across SCNs. Ultimately, having visibility into the referrals that are being created will give Health Homes the data they need to showcase the difference being made at both individual and aggregate levels, across their network.

Quote from Julia Jones about Findhelp's integration with Foothold.

Findhelp’s Comprehensive Integration Support

Our network is built for connection. We partner with care management and electronic health record (EHR) systems to integrate social care into your existing workflows, making it easy to determine eligibility, assess, refer, and track outcomes.

It’s easy to integrate Findhelp’s platform with your system of record, without sacrificing privacy or security. Our secure integrations include referral tools, outcome and care metrics, and seamless workflows across systems.

Some of Findhelp's Integration Partners

Our Comprehensive New York Network

New Yorkers trust Findhelp to connect them with the social care services they need. We partner with many of the state’s large health systems, safety net hospitals, managed care organizations (MCOs), and large cause organizations. 

In the last four years, New Yorkers have completed the following actions on the Findhelp platform:

  • 1.4 million users statewide 
  • 4.5 million searches statewide
  • 14,000 listed programs serving New York
  • 7,100 claimed programs serving New York

Ready to Support New York’s Medicaid 1115 Waiver

Findhelp has deep experience with successfully supporting 1115 waiver programs across the country, including in California, Massachusetts, and Indiana. 

Foothold is a pioneer in the Human Services EHR and Care Coordination domain and brings unparalleled expertise and a deep commitment to New York’s healthcare ecosystem to this partnership. With a strong presence in over 60% of New York Health Homes, and serving 120,000 members monthly, Foothold’s care management platform, FCM, is ideally positioned to support SCN operations and care delivery.

FCM’s integration with Findhelp’s offerings will ensure an interoperable approach to addressing the health-related social needs of Medicaid beneficiaries.

Quote from Foothold's CEO about the Findhelp integration

Support for Your Social Care Network (SCN)

Leverage Findhelp’s expertise in designing successful waiver programs, honed through collaborations with state leaders nationwide. Our proven workflows simplify complex regulations, maximizing your program’s impact. 

We’re here to assist you with your New York 1115 waiver program lead entity applications to ensure greater coordination of social care services for NY Medicaid members. Our products and services support every aspect of the program, from eligibility checking to claims generation and reimbursement.

Findhelp's New York Medicaid 1115 Waiver Support Checklist

Partner With Us!

Connect with one of our expert team members to explore how we can support your lead entity application for New York’s Social Care Networks (SCNs).

Call to action: collaborate with Findhelp