Our Shared Principles


  • People should be able to quickly find and apply for social care programs and services.
  • Organizations should be able to track their searches, referrals, and response and outcome data to deepen their impact on the overall health and wellness of their community.
  • We believe that by leveraging the strengths of both our organizations, we can create a greater impact for the communities we serve.

The Best of Both Worlds

All of us will face a big challenge at some point in our lives, and we need strong, compassionate communities to be there when we do. We’re honored to partner with like-minded organizations such as United Way and 211.

They’ve been doing this work in communities for years – building lasting relationships with local nonprofits and providing empathetic support to millions of people across the country every year. Together, we’re building toward a collective vision where everyone has an opportunity to thrive.


Meeting People Where They Are

For people in vulnerable situations who need to speak with someone, it’s critical to have an accessible option to call for help. We’ve partnered with United Ways and 211s to connect individuals on our platform to a compassionate team of 211 navigators for assistance and support.

Read more about one of these partnerships with Mass211.

Promoting Dignity Through Self-Navigation

We partnered with West Virginia 211 (a collaborative of the United Ways of West Virginia), to power the search experience for public users self-navigating on wv211.org. As part of this work, WV211 featured their more than 100 United Way community partners, prioritizing them in search results. 

Read more about our partnership with WV211.

Bridging Care Across Sectors

Our partnership with the United Way for Greater Austin on the Model Community initiative brings together a wide array of healthcare and nonprofit organizations to address the needs of Central Texans. We leverage shared data to identify trends and track our collective impact. United Way’s ConnectATX platform is the entry point to the Model Community’s system of partners, helping community members navigate through a helpline, online self-service tool, or chat and text.

Read more how we support collective impact work with the United Way for Greater Austin.

Combining People, Data, and Technology to Strengthen Community Health

Often, we share program information (both new programs and program updates) bidirectionally with United Ways and 211s,.Together, we leverage our mutual investments in data maintenance – combining our people, technology, and program data to accelerate our shared mission of providing the most accurate and comprehensive network of free and reduced-cost services. 

Read more about one of these collaborations with Inland SoCal United Way/211.  

Our Partners

Findhelp and United Way and 211 have worked together in several states to strengthen community health and wellness. In some regions, the 211 community search is powered by findhelp as well.

Interested in partnering with us?

Let's work together!