Digital Infrastructure for Community Care Hubs

To run a successful network, hubs need software built for multi-partner collaboration. We provide the digital infrastructure that brings health plans, county agencies, and community organizations together under a single, shared platform.

Coordinate Care

Submit Claims

Secure Sustainable Funding

Success looks different for every hub. Whether you need statewide scale, operational relief, or simple network connectivity, our platform provides the flexible infrastructure to power your specific model.

Lead Entities & Waiver Networks

Scale, Spread & Enterprise Control

Deploy high-volume data routing, statewide capacity tracking, and revenue cycle management built to handle complex state contracts and multi-county expansion.

Impact in Action
$25M+
in claims reimbursements and CBO payments processed
Longstanding & Regional Networks — AAAs, ADRCs & County Coalitions

Operational Efficiency & Budget Protection

Replace fragmented systems and manual invoicing loops with clean, automated workflows that de-duplicate care, reduce administrative burdens, and justify ongoing funding.

Impact in Action
42%
increase in closed-loop care coordination across local providers
Grassroots & Project Networks — Local CBOs & Specialized Programs

Seamless Connection & Financial Sustainability

Equip frontline teams with mobile-friendly tools to track milestone care, easily connect with regional partners, and convert field work into reimbursable healthcare dollars.

Impact in Action
100%
automated milestone tracking and CBO invoicing

1

Securely connect different organizations in your region to act in a longitudinal social care record, enabling a shared view into individuals’ history.

2

Use Findhelp’s open API to bring social service data into your system of record or already-used community resource tools.

3

Enable community organizations to receive and respond to live referrals, and invest back into your provider network based on real needs data.

Our platform aligns the unique goals of funders, conveners, and community partners.

Assessment

Assessment

Identify social needs using the required screening tool, or make self-screening available, and record results in a longitudinal social care record.
Service Eligibility

Service Eligibility

See insurance and service eligibility provided directly from states or payers displayed in the Findhelp seeker profile.
Documentation

Documentation

Upon service delivery, complete a simple outcomes tracking form that maps CBO services to standardized codes that are required for payment, reporting, and data exchange.
Invoicing & Claims

Invoicing & Claims

Outcome tracking forms automatically output formatted claims files that health plans accept. Easily track payments end-to-end to ensure every service delivery gets reimbursed without the red tape.
Reporting

Reporting

Get a clear view of referral traffic, closed-loop outcomes, and regional service demands. Make confident operational decisions and share progress reports with state partners and key stakeholders.

Replace vulnerable, siloed spreadsheets with an enterprise-grade platform designed to automate reporting, ensure compliance, and prove your network's ROI to funders.

Manage network governance: Use a flexible, permission-based platform that respects the data-sharing agreements, local control, and consent models of your diverse partners.

Track closed-loop outcomes: Capture real-time proof of service delivery across your network. Easily demonstrate program completion rates, track client progress, and prove the impact of your community programs.

Identify service deserts: Leverage live dashboards of community search and referral data to pinpoint exact resource gaps and advocate for targeted regional investments.