State government pricing
You pay an annual license and one-time setup fee. Additional professional services are available at hourly rates.
License
Annual fee
Covers the software and everything in the included list. No per-user charges.
Setup
One-time, fixed
Implementation of community and staff sites, tailored to your project’s scope.
Add-on services
Ongoing hourly fees
Only for added professional services outside the standard setup.
Software license and setup
Start with one agency and add others as you grow.
Choose your state to see its annual license prices.
All departments statewide
Every agency in the state under one license.
$— / year
License
+ One-time, fixed setup fee
Medicaid, Health Authority, or similar
Managed care organizations are priced separately. See MCO pricing
$— / year
License, per agency
+ One-time, fixed setup fee
Child welfare, health, behavioral health
If Medicaid sits under your health department, use Medicaid pricing.
$— / year
License, per agency
+ One-time, fixed setup fee
Veterans affairs, corrections, education, workforce, aging
Priced per department. Includes other departments of similar size.
$— / year
License, per agency
+ One-time, fixed setup fee
Prices are set by population. Final cost and any additional hourly rates (see below) are subject to customer project needs, scope, and timelines.
Every license includes
Our standard package for state agencies. Any further customization beyond the standard package can result in a price difference.
Nationwide resource network
Branded staff site and community-facing site
Unlimited users, no per-seat or per-referral fees
Standard reports and dashboards (referral volume, outcomes, search trends, CSV export)
Configurable search results
Closed-loop referrals
Social determinants screeners
Team collaboration tools
Single sign-on (SSO)
Add-On Services
We designed our software so that customers can get started right away without needing additional services. However, sometimes our customers don’t have staff capacity to manage projects. In those cases we offer dedicated employees for ongoing maintenance and operations to ensure the implementation is a success.
Rates held for contract term.
- Typical
Account Director
Oversees client relationship management, strategic alignment, and overall contract execution.
$225/hr
- Typical
Project Manager
Leads the day-to-day planning, execution, monitoring, and delivery of key customer initiatives.
$185/hr
- Typical
Technical Subject Matter Professional
Provides deep domain-specific expertise to guide technical decision-making, system design, and specialized problem-solving across technology environments.
$185/hr
- Large project
Closed-Loop Referrals Solution Manager
Directs the operational strategy, implementation, and continuous improvement of the closed-loop referrals solution.
$200/hr
- Optional
Testing Manager
Leads quality assurance strategies, test planning, UAT, and defect management to verify that the system meets technical and functional requirements before deployment.
$185/hr
- Large project
Certification Manager
Oversees compliance verification, formal audits, and regulatory standard checks required to certify systems, personnel, or vendors for official operations.
$250/hr
- Optional
Training Manager
Designs, implements, and evaluates comprehensive instructional programs to ensure customer staff and stakeholders effectively adopt new systems and processes.
$175/hr
- Optional
Data Analytics Manager
Leads strategy and implementation for reporting, dashboards, and analytics, including overseeing data quality, data governance, creating data models, and managing ETL processes.
$225/hr
- Large project
Security Subject Matter Professional
Evaluates risk, enforces cybersecurity policies, and ensures regulatory compliance to safeguard critical systems and data assets.
$225/hr
- Optional
State Resource Manager
Senior professional consultant responsible for strategy and oversight of regional resource liaisons responsible for community organization engagement and onboarding.
$125/hr
- Optional
Regional Resource Liaisons
Responsible for community organization engagement, onboarding, and customer service management.
$100/hr
Final cost and any additional hourly rates are subject to customer project needs, scope, and timelines.
Pricing Philosophy
Frequently asked pricing questions
Findhelp is a mission-driven public benefit corporation. Our goal is for governments to be able to afford the tools they need, and to see every cost before they buy.
No! This is pricing for organizations who want to purchase our platform. Community organizations can suggest any program to be added to our network and our team will review.
Yes! We work with partners who support goods and services delivery, technical integrations, research, and other social care initiatives. Please reach out to our team for more information.
Talk to sales by scheduling a demo.