Findhelp + MHK: Streamline Your SDoH Workflows and Improve Member Outcomes

We’re proud to introduce our powerful new integration with MHK CareProminence®: revolutionize your member health service coordination and dramatically streamline your social determinants of health (SDoH) workflows. The Findhelp + MHK integration makes it easy to determine eligibility, assess, refer, and track outcomes. Easily connect your members with social care resources to improve health outcomes while saving your staff time and energy. 

With one click, your staff can launch into a branded Findhelp platform directly from MHK’s CareProminence platform. 


In this post, you’ll learn how:

Our MHK CareProminence® integration can boost staff efficiency

To view and report on real-time social care referral statuses within the member record

You can register for our upcoming webinar on July 23


Improve care coordination with Findhelp + MHK

This integration simplifies the process for health plan staff to connect members with essential resources. Member information auto-populates referral and assessment forms, with closed-loop referral data from Findhelp seamlessly syncing back to the CareProminence platform. This streamlined approach allows for tailored member support, catering to individual member needs, and ultimately driving improved health outcomes and overall well-being.


Efficient, integrated workflows

Staff activity and member information flows into Findhelp and back to CareProminence, so that your organization can see a complete record of a member’s needs and referrals. 

Seamlessly launch into the Findhelp platform from MHK CareProminence


How it works

1

Your staff navigate to a member profile and select the “Findhelp” button to launch a search for social care resources.

2

They are automatically logged in to the Findhelp platform via single sign-on.

3

Member demographics and contact information are passed to Findhelp.

4

Closed-loop referral data from Findhelp seamlessly syncs back to the CareProminence platform. 


“This partnership exemplifies MHK’s commitment to enhancing healthcare quality and advancing health equity. By collaborating, we empower our clients to provide expanded access to personalized, high-quality care for their members. Delivering such care is central to our mission of becoming a trusted technology partner.”

Conor Bagnell

President of MHK


MHK’s Client Summit: Value-driven social care with Findhelp

Our VP of National Accounts, Andi Gillentine, presented at MHK’s 2025 Client Summit in May. Titled “Value-Driven Social Care: Reimbursement & Sustainable CBO Engagement Success”, her presentation discussed how social care fulfillment and CBO reimbursement models create value and improve member outcomes, driving impactful social care delivery.


July 23 | See you how can integrate Findhelp with MHK for SDoH success

Imagine a world where connecting members to the social care they need is as simple as approving a claim—no extra logins, no clunky workflows, just seamless integration directly in CareProminence. Join us on July 23 for a free virtual discussion to discover how the powerful integration between MHK CareProminence and Findhelp supports:

  • Seamless coordination of member health services
    • Understand how the integration between MHK CareProminence® and Findhelp enables a cohesive approach to managing member needs and referrals.
  • Improved efficiency through integrated workflows
    • Change how integration allows for a single sign-on experience, automatically passes member information, and eliminates double documentation, saving your staff valuable time and energy.
  • Real-time referral status with webhooks
    • See how closed-loop referral data and status updates from Findhelp seamlessly sync back to CareProminence, providing a complete and up-to-date record of a member’s social care journey.


Whether you’re a current Findhelp customer or looking to learn more about Findhelp’s capabilities, this webinar is for you.

Register to attend


Trusted by payers and health plans nationwide

Findhelp partners with more than 130 payer customers, varying in size, specialty, geography, and line of business (commercial, Medicare, Medicaid,  dental, and more), to serve more than 200 million Americans.

From small regional specialty plans serving a few counties to national Commercial plans, we help case managers connect members to local services and track social care outcomes. 


SDoH screening, referral, and outcomes data collected in Findhelp creates a longitudinal health and social care record when combined with healthcare claims. These powerful insights help address HRSNs of individual members, while aggregated data improves risk analyses and community-level awareness. Referral responses from your CBO network allow you to track performance and identify best practices in whole-person care.


Read our paper about the role of social care data in whole-person care and community health strategies for Medicaid.

Drive Medicaid Strategy with Social Care Data


See Findhelp in action—book a demo today 

Connect with us to explore Findhelp’s integration with MHK. Learn how you can seamlessly support your staff and members, driving better health outcomes.


The MHK logo, CareProminence, and Where Care + Knowledge Converge are registered trademarks of MedHOK, Inc.