‘Best in KLAS for SDoH’: One Year is Potential, Five Years is Proven
We’re thrilled to share that Findhelp has been named Best in KLAS for Social Determinants of Health (SDoH) Networks in the 2026 Best in KLAS™ – Software & Services report—for the fifth consecutive year.
This distinction is especially meaningful because Best in KLAS rankings are grounded entirely in the voices of the organizations using the technology. One year shows potential. Five years is proven.
This repeat recognition reflects deep customer satisfaction, strong partnerships, and measurable impact in helping health systems and payer organizations improve how they connect patients to social care resources.
In the 2026 KLAS report, Findhelp received an overall score of A-, and ranked above the competition in every category: culture, loyalty, operations, product, relationship, and value. Findhelp customers surveyed by KLAS Research agreed:
- 100% – Would purchase Findhelp again.
- 100% – Findhelp is part of their organization’s long-term plans.
- 97% – Findhelp “keeps all promises”.
Validated by customer voices
These firsthand insights from healthcare professionals help paint a picture of how Findhelp performs in real-world settings—across diverse organizations, use cases, and populations.
“There has been an annual forum with CBOs, health systems, and payers at the same table to share ideas and feedback, and I really welcome that. I ask that Findhelp continue to do that because, at the end of the day, social needs and the workflows are really dependent on relationships. That is something that the vendor understands. It is obviously hard for a national technology company to embrace that, bring in their capabilities locally, and help cultivate the relationships, but they get that part, and that is really important. There are a couple of things that we are doing with Findhelp that are exciting.”
Director
Healthcare customer
Provided to KLAS, Nov. 2025
“Findhelp is a good partner. We have worked with them for many years, and our relationship has consistently been good. The firm has been flexible and has adjusted when we have needed to highlight certain services or face different challenges. The firm has adapted really well as things have changed. When someone has been out or when Findhelp has had different changes, we have always seen that whoever is in that space has been able to step in and help take care of whatever we needed. Change is just a constant in what we do, so it seems like there is always something around the corner that we need to be looking ahead to. Findhelp has consistently performed and stayed at a high level. I’m not expecting that to change.”
VP/Other Executive
Healthcare customer
Provided to KLAS, June 2025
What Best in KLAS for SDoH measures
KLAS Research evaluates software and services on criteria that matter most to customers: performance in practice, relationship quality, loyalty, value, and outcomes. In the 2026 report, Findhelp received outstanding scores across these categories, continuing a trend of excellence built over half a decade. This consistency signals sustained momentum rather than a one-off accolade.
Source: 2026 Best in KLAS™ – Software & Services report
“We have a unique contract with Findhelp, and they have stuck to that and have been super proactive and engaged. We are really trying to be efficient with our dollars, and that is a very good mark. There have been a few projects that have come up that Findhelp has expressed a willingness to pivot to that might result in additional costs, but the costs aren’t extreme, and those items weren’t in our contract. There are a number of other products that they have that could have some potential in the future. In this realm, Findhelp is really doing well. We have been super pleased.”
Director
Healthcare customer
Provided to KLAS, June 2025
Built to deliver, year after year
Since the SDoH Network category debuted in 2021, Findhelp has topped the rankings every year. This ongoing recognition highlights what many of our partners share: a platform that is intuitive, flexible, and engineered to help organizations scale social care without creating administrative burden.
“For more than a decade, we’ve focused on building technology that actually works in the real world—at scale, across every ZIP Code in the country. This recognition reflects the strength of our partnerships and the measurable outcomes our customers achieve every day. Being named Best in KLAS for SDoH for the fifth year in a row reinforces that we’re delivering on our mission to strengthen the social care infrastructure, year after year.”
Erine Gray
Founder & CEO, Findhelp
Making the switch
To date, 25 customers—and counting—have switched to Findhelp from competing solutions, citing the platform’s:
- Intuitive user experience
- Extensive integrations and automations
- Configurable social care networks
- Robust consent management and privacy controls
- Scalable self-navigation tools
- Standards-based interoperability and code mapping
- Strong support for community-based organization autonomy
“I like the ease of use with Findhelp. About half of our community collaboratives came from a different platform, and they were very concerned about the learning curve as we started using Findhelp. They were making it into a big issue, but it didn’t end up being a big issue. We got in there and started using Findhelp. It was simple.”
VP/Other Executive
Healthcare customer
Provided to KLAS, June 2025
Looking ahead
We’re energized by what this Best in KLAS for SDoH milestone represents—not just for Findhelp, but for the growing community working to better integrate social care into health delivery. Achieving this level of validation year after year motivates us to continue innovating, listening, and strengthening the impact we deliver together.
Thank you to every customer who provided feedback to KLAS. Your perspectives not only shaped this recognition, they help drive the product and service improvements we make every day.
See why Findhelp is setting the standard for social care technology – grab time with us to learn more.
