Social Care Networks Announced Under New York’s HRSN Waiver

New York State has announced its 9 Social Care Networks (SCNs), new entities tasked with managing social care delivery for people with Medicaid under the state’s Section 1115 health-related social needs (HRSN) waiver demonstration. Findhelp is proud to partner with several New York SCNs, providing interoperable and integrated technology that will fundamentally change HRSN service delivery in New York. 

The SCNs will be a major part of the state’s HRSN service delivery infrastructure, implementing screening and navigation for the state’s Medicaid population, building CBO networks to deliver approved services, and paying their contracted partners for services. 





About New York’s 1115 HRSN waiver

New York’s waiver, New York Health Equity Reform (NYHER), authorizes up to $3.16 billion for HRSN services and $500 million for HRSN infrastructure. The SCNs and Findhelp will be integral to the state’s infrastructure that is intended to integrate health and social care, and most closely knit the social safety net. 

The HRSN demonstration requires the SCNs to: 

  • Contract with the state’s Medicaid managed care plans to receive per-member, per month payments for social needs screening and delivery of approved services
  • Contract with a network of CBOs that provide waiver-approved services to eligible individuals in the domains of housing supports, food and nutrition supports, utility assistance, transportation assistance, and enhanced care management
  • Coordinate HRSN screening and service delivery using a referral and closed-loop referral platform
  • Pay contracted CBOs for delivering approved services
  • Report on progress and performance metrics throughout the waiver period
Findhelp's New York network by the Numbers - New York's 1115 HRSN waiver

NYHER places a particular emphasis on HRSN screening for Medicaid members and coordinated service delivery. As such, interoperability is a cornerstone of this work. On behalf of our SCN partners, we will establish direct connectivity with New York’s health information exchange infrastructure and data warehouse  to provide screening, referral, and service data for people who have consented to sharing. All data will be transmitted using HRSN data standards, enabling timely data exchange, reporting, and analysis. 

“We are honored to have a role in New York’s transformational waiver program, and we applaud Governor Hochul, the New York State Department of Health, and the New York State Medicaid program for this investment. Findhelp is excited  to move forward with our SCN partners and the CBOs in their networks to launch new models of social care that will improve the lives of New Yorkers with Medicaid.”

Carla Nelson
Sr. Director of Healthcare & Public Policy at Findhelp


New York's 1115 HRSN waiver




Proud to partner with SOMOS Community Care, SCN for the Bronx

SOMOS Community Care is a network of over 2,600 culturally competent healthcare professionals who provide care to over 1 million patients in New York’s underserved neighborhoods—particularly Asian, African-American and Latino communities. Their network comprises primary care physicians, specialists, behavioral health providers, pharmacies, community-based organizations.

Their providers establish genuine relationships with their patients, getting to know their family circumstances, along with the social and environmental factors that impact their health. In a great many cases, SOMOS doctors work and live in the same neighborhoods as their patients, often sharing their linguistic and ethnic background. 

As the designated SCN covering the Bronx for New York’s 1115 HRSN waiver, SOMOS will partner with Findhelp to further empower their CBO partners, create additional capacity around social needs screening, and deliver the state’s enhanced HRSN services to eligible populations. 

Somos is excited to partner with FindHelp in this historic program to help New York’s most vulnerable populations.  We have decades of experience working in underserved communities in a person-centered manner.  This has allowed us to identify the barriers to wellbeing and inequitable situations our communities experience.  We have for years strived to bring greater access to care and services, but our reach has been limited.  This program, and working closely with FindHelp, will allow us to increase our reach, scale our efforts and more efficiently deliver care and services to those in need.

Lidia Virgil
Chief Operation Officer, SOMOS




A long history of supporting Bronx residents

Findhelp has been partnering with New York-serving organizations since 2015. We work with customers across the City, including many that provide services to the Bronx: Montefiore, the Institute for Family Health, Union Community Health Center, United Way of New York City, Mount Sinai, and more. 

Over the past two years, the number of searches made by Bronx residents on the Findhelp platform has almost tripled, showing a growing need for community resources. Top needs in the Bronx are related to food and housing, with diapers & formula also high on the list. 




Findhelp supports waiver programs across the country

Is your state preparing for a waiver to be approved? We’re ready to help. We have a history of successfully supporting 1115 programs. Connect with one of our expert team members to explore how Findhelp can support your implementation.

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