Blog: Case Studies

More than 30 healthcare, health plan, nonprofit, and other organizations across New York have already implemented social care coordination platforms with findhelp and are ready to hit the ground running when the Medicaid 1115 waiver is approved later this year. Read on to learn about proven strategies from some of our current New York customers…

Section 1115 of the Social Security Act gives states flexibility to design and improve their Medicaid programs by providing waivers authorizing experimental, pilot, or demonstration projects. 1115 waivers are initially approved for five years and can be extended for to three to five more years.  Many states focus their projects on addressing Medicaid enrollees’ unmet…

Libraries exist to serve their local communities, each of which have unique needs, populations, and available resources. People count on their local libraries for more than just books and computer access; they often double as community centers, polling places, and much more. Many library patrons are facing complex life challenges, including housing and food insecurity,…

In today’s fast-paced world, finding the right programs and services for those in need can be a daunting task. Findhelp and 211 call centers (operated by United Way and other agencies) are working together to bridge this gap by connecting individuals and families with essential resources.  This powerful partnership amplifies our collective impact and serves…

In April 2018, with funding from the UnitedHealthcare Foundation, the DePaul Community Health Centers (DCHC) partnered with findhelp to begin its Care Fellowship initiative to address social determinants of health. Findhelp supported DCHC in creating a coordinated approach that proactively identifies and fulfills the needs of its patients. Through this partnership, DCHC’s closed-loop referral rate...

The Immigration Policy Lab (IPL) at Stanford University recently completed a nationwide study examining the distribution of immigration legal services providers (ISPs). Their work analyzes where low-income immigrant populations live in relation to ISPs, which provide critical services for immigrants, like helping them with complicated legal processes related to living and working in the U.S....

Alexandria House provides a two year transitional housing program and aftercare services to women and women with children in Los Angeles, California. In early 2020, Alexandria House connected with findhelp (formerly Aunt Bertha) through another member of the nonprofit community. Shortly after, their staff participated in a community workshop held at the United Way of...

Since 2017, NC MedAssist has been using the findhelp network to receive referrals for uninsured and low-income individuals seeking pharmaceutical drugs throughout North Carolina. Fellow findhelp partners, Atrium Health, Novant Health and Benelynk, serve as their top providers for referrals. Through these partners and other sources, NC MedAssist has seen a 2800% increase in referrals...

At the start of 2021, Anthem HealthKeepers Plus, Virginia’s largest Medicaid health plan, piloted a new program in Northern Virginia, bringing together community partners who contribute to the health and wellbeing of Anthem’s 150,000 members in the region. Anthem HealthKeepers Plus has been an findhelp customer since 2016, using a white-label version of our search...

L.A. Care Health Plan is the largest publicly operated health plan in the United States, providing access to quality, affordable healthcare for more than two million residents in Los Angeles County. When L.A. Care hired Dr. Richard Seidman as its newest Chief Medical Officer in June 2017, he entered the organization with a mission to…