Partnering with SimplePractice to Transform Behavioral Health Access
Finding and accessing behavioral health services and providers can feel like navigating a maze — but that’s about to change.
We’re proud to announce our new partnership with SimplePractice, a management and EHR platform used by hundreds of thousands of behavioral health providers.
Together, we’re bringing real-time provider availability and scheduling directly into the Findhelp experience.
This new collaboration creates a smoother path from searching for care to actually scheduling it — all in one place — marking a meaningful step forward in closing persistent gaps in access to behavioral health services.
In this post, you’ll learn:
How this partnership transforms access through real-time behavioral health availability and scheduling
Why reducing friction is critical to improving behavioral health access
How better-matched referrals benefit individuals, care teams, and providers, leading to more coordinated, whole-person care
Bringing real-time scheduling into Findhelp
Behavioral health care is essential, yet it’s often one of the hardest parts of the health journey to access. Traditional provider lists and directories don’t tell you who’s actually available, what they accept for insurance, or how soon you could start care — and that slows everything down.
Beyond access, existing systems are disconnected and fragmented. Social needs and behavioral health needs are deeply intertwined, but most systems treat them separately – forcing care teams to address surface-level symptoms without visibility into the underlying drivers.
Findhelp + SimplePractice are removing these barriers:
- People searching Findhelp can see live availability from SimplePractice providers right in their results
- Navigators can book appointments directly as part of their referral process, instead of sending someone off to call later
- Care teams see a unified view of an individual’s clinical and social needs
“As behavioral health needs continue to rise, especially alongside social and economic stressors, people need a trusted place to begin their care journey. Findhelp is already that entry point for millions. This partnership ensures that when someone is ready to seek counseling or therapy, they can move from search to scheduled care without friction.”
Erine Gray
Founder & CEO, Findhelp
Why this matters now more than ever
Behavioral health needs continue to rise, and system delays make it harder for people to connect with care when they’re ready for it. On average, more than a decade can pass between someone experiencing symptoms and actually receiving treatment — a gap that this kind of real-time access aims to shrink.
Before now, care teams often had to:
- Search static lists that were often out of date
- Manually match insurance coverage
- Call providers to check availability
- Manage a complicated referral process that can break at many points
The Findhelp + SimplePractice integration changes this by creating dynamic, searchable schedules with booking right from the platform, helping ensure people don’t fall off after that first step of looking for help.
Accurate, up-to-date provider availability
Insurance alignment and eligibility clarity
Clear intake criteria
Scheduling that works in real time
Search for counselors and therapists within a verified behavioral health network
Match people to providers based on insurance coverage before outreach begins
View relevant provider and intake information
Schedule appointments directly, without leaving the platform
A network that works for providers too
SimplePractice is more than just a directory — it’s a full practice management ecosystem supporting over 250,000 independent behavioral health practitioners across all insurance networks. In 2025, practitioners on the platform provided 125+ million clinical sessions to 10 million patients.
This partnership benefits practitioners by:
Connecting them with high quality referrals from Findhelp users actively seeking care
Delivering timely connections that reduce no-shows and improve care coordination
Enabling collaboration with care managers and health systems to support continuity of care
“SimplePractice was built to support independent practitioners. Solo and small group practices often lack the scale and financial resources of large digital health aggregators, and traditional directories can be expensive or inefficient. Partnering with Findhelp addresses this by connecting practitioners with high-quality patient referrals and ensuring that patients have immediate access to schedule the care they need.”
Jonathan Seltzer
CEO, SimplePractice
Real impact across the care continuum
The benefits of the partnership extend across the broader healthcare ecosystem:
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Fewer dropped referrals
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Faster access to care
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Lower administrative burden for care teams
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Better outcomes through earlier intervention
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Closer integration of behavioral health with physical health and social care
Embedding real-time behavioral health access into workflows helps organizations support key priorities like Medicaid initiatives, post-discharge workflows, and whole-person care models — all while improving continuity and long-term stability for individuals.
Looking ahead: A connected network of care
Findhelp plans to build on this work with additional specialty networks for high-need services. The goal is a single hub where people and care teams can search for services, connect with providers, and successfully access care across a wide range of needs.
This partnership with SimplePractice is a big first step toward that vision — showing what’s possible when technology connects care individuals, care teams, and care providers in real time.
